Infinity Kingdom Heathcare

Company Background

Infinity Kingdom Healthcare Limited is an independent healthcare company registered in England and Wales with its registered office in Cardiff, Wales. The organisation will be providing a range of care and support services to people in their own homes so that they can continue to live independently and remain in control of their own lives.

Management

The organisation is managed by its founders and directors who are experienced, highly motivated and commercially focused individuals. The directors form the formal mechanisms by which the organisation discharges its responsibility to preserve good governance principle.

(Managing Director) Buhlebenkosi Dube

The director is a highly skilled Senior Registered Mental Health Nurse who understands the complexity of the social and healthcare delivery systems and is passionate about delivering quality services. She has five years’ experience in the health sector with the ability to build rapport with others and maintain therapeutic relationships with the patient even when working under pressure. She has advocated for her primary patients using written reports, verbal handovers and attending meetings.

Our Staff Training

Our primary objective is to develop our workforce‘s career by giving a platform to increase their responsibilities and contribute to the company innovative and new ways of providing quality services. 

All new staff have an induction program based on the All Wales Induction Framework for Health and Social Care and the accompanying resources. All new and inexperienced staff “shadow” a more experienced staff member for a period until they are considered safe and competent to work on their own.

The organisation shall appoint an independent training provider to work with our  coordinator and ensure that everyone is competent in the subjects that are considered “mandatory” (manual handling, etc.).

The  coordinator will  identify and meet any specialist learning needs arising from service users’ personal plans, e.g. if they have dementia or if it has been agreed that care staff will carry out delegated healthcare tasks such as administration of medication or catheter care, and will provide or enable those staff to receive the appropriate training. The evidence for the effectiveness of this approach can be found in individual training records and the number of certificates gained by staff.

Our Values

• Safety

• Engagement 

• Promoting Dignity

• Social Inclusion

• Independence 

 

Our Objectives

For Infinity Kingdom Health Care LTD to fulfil its mission, the following objectives need to be achieved:

Promote independence by encouraging clients or their representatives to participate as fully as possible in formulating their care plans 

Provide person centered care and meet the clients’ holistic needs. 

To recognise the client’s diversity by ensuring religious, cultural, racial, and gender identities are respected (non – discriminatory approach). 

To ensure that the clients are always treated with dignity and respect and that they are safeguarded from the risk of abuse and/or neglect.

Always treat all clients and all our staff with respect.

Respect individual’s requirement for privacy always and treat information related to individuals in a confidential manner.

To ensure that the quality of the service provided is of the highest standards possible.

To provide highest standard of care from the very best staff and management team.

Provide person centered care plans to meet the client needs

Our keys to success

Professional quality of services offered 

Reliability –available for support 24/7 and adequate staffing

Effective collaboration with other community professionals (Local Authorities, NHS Hospitals and other health and social care organisations)